Privacy Policy

This policy explains the information processed through the Arnict website, account platform and inference service. The website is operated by arnict, LLC, a limited liability company formed in Delaware, United States. Our Trust & security page identifies the company, its business address and its Delaware registration details. Contact support@arnict.com about privacy or personal-data requests. Payment providers have their own privacy notices.

Trust & security — company information.

We process your email address, account credentials, verification state and sessions to create and secure your account. Account records include your display name, optional company name, preferences, API-key identifiers and hashes, and timestamps. Usage records include request and model identifiers, token counts, timing, status and cost, without prompt or response text. We also process information you send to support, contact forms or a waitlist, along with relevant email delivery and security events.

Prompts and responses are processed to complete your requests. They are not archived as conversation history, included in the customer usage ledger, sold, or used for advertising or model training. Temporary processing caches may retain content or derived representations until expiry, eviction or the end of the process that holds them. Avoid putting sensitive content in request identifiers, account fields or support messages, which are handled as metadata or correspondence.

When checkout is enabled, Stripe processes payments through its hosted checkout on its own site. Full card numbers and security codes are entered directly with Stripe; they never reach Arnict. Stripe may collect your name, billing address, email and device information and may require verification. Arnict receives transaction information and retains payment references, amounts, currency, status, timestamps, purchase-terms acceptance, credit entries, refunds and dispute records to manage the payment and keep the records it is required to keep. Where an account is enrolled in usage-based billing and authorises a payment method for it, Arnict also retains Stripe's reference for that method, the method type or card brand, its last four digits and expiry, and the date and version of the authorisation given. The full number and security code are never received or stored. Contact support@arnict.com about the arrangements that apply to such an account. Responses from Stripe may also include information needed for verification or support.

Read Stripe’s Privacy Policy.

Necessary cookies support sign-in, account security and your cookie setting. Session storage remembers the retry identifier, amount and reference for a checkout you start, not card details. We do not use optional advertising or analytics cookies. Choosing necessary-only or dismissing the notice does not disable sign-in, API-key creation or credit top-ups. Security services may use necessary clearance cookies when a browser check is required. Checkout takes place on Stripe’s own site under its privacy and cookie policies. Your necessary-only setting is remembered for 180 days in this browser. Open Cookie settings in the footer or dashboard account menu; our Cookie Policy lists the storage we use. Separately blocking all cookies or session storage in your browser may affect sign-in or secure checkout recovery. API usage metering does not depend on optional cookies.

Read the Cookie Policy.

Read Stripe’s Privacy Policy.

When you use a referral code, we store the code, account attribution and its date to calculate commissions. We retain qualifying payment amounts, rewards, credit redemptions, adjustments and cash payout records for accounting and dispute handling. Your referrer can see anonymous referral references, deposit amounts, commissions, release dates and combined qualifying compute spend. They do not receive your name, email, prompts, responses, API keys or individual request history. Referral codes do not use tracking links or advertising cookies.

Connections and security checks may process IP addresses, browser and operating-system information, timestamps and authentication events. Arnict application security records use limited network and device information; rate-limit identifiers may be hashed. Security verification services may process device or connection information when you use protected forms. These checks help prevent account abuse, fraud and unauthorized access.

We use account, payment and usage information to deliver the service, authenticate requests, manage keys and balances, reconcile payments and usage, process refunds, report usage and send account emails. We use security information and correspondence to prevent abuse, investigate issues and respond to support or legal requests. Where data-protection law requires a legal basis, processing is based on providing a requested service or contract, applicable legal obligations, legitimate interests in operating and securing the service, or consent for optional storage and communications where required. You can withdraw consent without affecting processing that was lawful before withdrawal. We do not sell customer data.

Service providers process information needed for website delivery, authentication, data storage, inference processing, transactional email, payment processing, security and support. Access is limited to the functions they perform. Stripe processes payment information under its own privacy policy. Information may also be disclosed where required by law or reasonably necessary to investigate fraud, protect rights or respond to valid legal requests. Service processing may occur outside your country; applicable safeguards and transfer requirements depend on the processing and relevant law. Contact support@arnict.com for information about your service requirements.

We retain account and usage metadata for as long as needed to provide and secure the service, report and reconcile usage, investigate issues, resolve disputes and meet legal obligations. Payment, fraud and financial records may need to remain after account closure. Retention depends on the record type, account relationship, purpose, outstanding disputes and applicable requirements. Temporary inference caches are separate from these retained records and do not form a conversation archive.

Depending on applicable law, you may have rights to access, correct, export or delete personal data, restrict or object to processing, and withdraw consent. Contact support@arnict.com from your account email. We may need to verify your identity and explain any information we must retain. You may also have the right to complain to the relevant data-protection authority. Cookie preferences and communication choices do not disable essential account notices or processing needed to meet legal obligations.

Account access requires authentication and authorization. API-key secrets are shown once and stored as hashes. Protect your credentials and revoke any exposed key. No system can guarantee absolute security. Report suspected unauthorized access to support@arnict.com.

We may update this policy as services or data practices change. The date above identifies the latest revision. Material changes will be explained through the website or account communications as appropriate. Privacy questions and account-data requests go to support@arnict.com.