Terms of Service

This website is operated by arnict, LLC, a limited liability company formed in Delaware, United States. Company details, business correspondence and Delaware registration information are available on our Trust & security page. Questions about these terms can be sent to support@arnict.com. Earlier purchases and invoices retain their terms, except that the refund-request deadline has been removed for existing and future unused purchased credits. This update does not grant new authority to charge a payment method.

Trust & security — company information.

Provide accurate account information, protect your sign-in methods and API keys, and notify support@arnict.com if you suspect unauthorized access. You are responsible for activity performed with your credentials.

Arnict provides inference access to models marked Available in its catalog, subject to account access, model capabilities and request limits. The default request limit is 120 per minute per account; applicable account or key settings may lower it. LoRA, full fine-tuning and dedicated inference for customer-chosen models are planned features and are not currently open for use.

Serverless inference charges are based on confirmed token usage and the model rates accepted before the request starts. Uncached input, cached input and output have separate rates; cached input is not charged again as uncached input. Prepaid paid-model requests require a positive available balance at admission and deduct confirmed cost after completion. Concurrent requests already admitted may take the balance below zero; further paid requests are refused until usable credit is positive. Interrupted requests may still have confirmed billable usage. Missing final usage is reviewed without an estimated debit. Usage records can arrive after a request finishes. Published zero-priced model rates remain zero-priced; training and dedicated inference will have separate prices before paid access opens.

Where checkout is enabled, you may make one-time top-ups of $1–$10,000 USD. Each $1 purchased provides $1 of API credit. Purchased credits never expire, are tied to your Arnict account and are for Arnict API usage; they cannot be transferred or redeemed as cash except through an eligible refund. There are no subscriptions, automatic recharges or recurring payments, unless your account is enrolled in usage-based billing by agreement with Arnict, which is described below. Credit is added after the payment is confirmed. Arnict pays the payment-processing fee; your bank or card issuer may charge currency-conversion or other fees. The checkout shows the amount and any applicable tax before payment.

Usage-based billing is not generally available and is enabled only for an account by agreement with Arnict. Where it is enabled, recorded usage is invoiced when it reaches the billing threshold shown in Billing, for the exact amount recorded, and that invoice is charged automatically to the payment method you authorise for the purpose. You give that authorisation in Billing, where the wording, the threshold and the method on file are shown before you agree. You may withdraw it at any time by removing the method, after which invoices must be paid in Billing while you are present. Withdrawing it does not cancel amounts already invoiced or usage already recorded, which remain payable. A charge that is refused may be retried, and paid usage may be refused while an invoice is outstanding. Contact support@arnict.com for the terms that apply to your account, including any threshold, currency or payment terms agreed with you.

Stripe processes the payment and controls payment-method availability, required contact and billing details, identity checks and payment authorization. Arnict does not receive or store your full card number or security code. Completing checkout or returning to Arnict does not by itself confirm that credit has been added. Check the saved payment status in Billing before retrying an uncertain payment. Payment reversals and refunds remove the corresponding credit; disputes may temporarily reserve affected credit. A reversal after credit has been used can leave a balance shortfall that must be covered before further paid usage.

You may request a refund of eligible unused purchased credits at any time by contacting support@arnict.com from your account email. There is no refund-request deadline based on the purchase date. This applies to existing and future unused purchased credits. Include the top-up reference if available, or the approximate payment date and amount. Refunds are handled by support when requested, not automatically. We verify the eligible amount before processing the refund. Used credits and promotional credits are not refundable under this policy. For a top-up with a 1:1 matching bonus, the maximum additional refund is the original paid amount minus usage from that top-up’s purchased credits and its matching bonus, minus refunds already issued, with a minimum of $0 and subject to the eligible unused purchased balance. This applies even when the matching bonus was used first. Unrelated promotional usage is excluded. Pending usage must be resolved before the eligible amount is confirmed. A refund also removes the corresponding proportionate matching bonus. Billing errors, duplicate payments and applicable legal rights are handled separately. An invoice raised under usage-based billing covers inference resources already provided to you and is not refundable under this policy, except where a billing or technical error is established or applicable law requires otherwise. See the Refund Policy for the request process and return of funds.

Read the Refund Policy.

Every verified, active personal account receives $5 of free API usage each month, including existing accounts. The allowance resets at 00:30 UTC on the first day of each month. The allowance is reset rather than accumulated: unused monthly usage does not carry over. It is used before purchased credit and cannot be refunded or transferred. Purchased credit does not expire. New allowance or credit first covers outstanding confirmed usage or payment-reversal debt.

While the offer is available, the first successful live top-up for a verified, active personal account earns a 1:1 bonus, capped at $250 USD. Existing accounts are eligible if they have not already completed a live top-up. Only one top-up earns the bonus: a $50 first top-up earns $50, and a $250 or $500 first top-up earns $250. Failed or uncompleted checkouts do not use the offer. Promotional bonus credit is non-refundable, non-transferable and expires one year after it is granted. This expiry applies to promotional grants, separately from the monthly $5 usage allowance, which resets monthly. Credit with the earliest expiry is used first. Refunds or reversals remove a proportionate share of the original bonus; disputes may reserve that share. An already-used bonus can create a shortfall that must be covered before further paid usage. A refund, reversal or bonus expiry never restores eligibility. Creating additional accounts or using deceptive payment activity to repeat the offer is prohibited. Using the matching bonus and then seeking a refund or payment reversal to leave that usage unpaid is also abuse of the offer. A $250 top-up with a $250 matching bonus, followed by $15 of matching-bonus usage, has a maximum refund of $235 when there are no earlier refunds or other adjustments. Using the full $250 matching bonus leaves no refund under the standard policy. Usage deductions and earlier refunds are cumulative across requests. Good-faith requests for the eligible amount, billing-error claims and applicable legal rights are unaffected. See the Refund Policy for the full calculation.

Verified, active accounts can share an eight-character referral code. Each referred account can apply one code permanently, at signup or later in Settings. Standard rewards are promotional usage credits: 15% of the first-ever eligible deposit and 10% of later deposits for the lifetime of the referral. Verified Stripe credit deposits qualify, including those made before the code was applied. Original payment dates are retained and refunds deducted. All promotional grants, bonuses, monthly free credit and invoice settlements are excluded. Paid-credit consumption confirms rewards proportionally; only unused purchased credit waits 14 days. Add confirmed rewards to the API balance from $1. They are non-refundable, have no cash value and expire one year after adding them. Above $250 in referred paid compute spend, individuals and companies can negotiate cash commissions for future deposits. Crossing the threshold does not enable cash automatically, and existing credits remain credits. Cash payouts have a $1 minimum and are arranged manually: contact us with your preferred method. Refunds and disputes can reverse credits already added or cash already paid, with shortfalls recovered through the corresponding balance. Earlier cash earnings retain their original terms. See the referral programme terms for complete rules.

Read the referral programme terms.

Do not probe or attack the service, bypass access controls, share credentials publicly, interfere with other users, use the service unlawfully, submit content you do not have the right to process, or attempt to extract another account's data. We may throttle, suspend, or terminate accounts, keys, or requests that appear abusive, deceptive, unlawful, compromised, or likely to harm the service or other users.

Only submit data you have the right to process. Inference prompts and responses are processed temporarily, are never archived as conversation history, and are not used for training or advertising. Temporary processing caches are discarded through expiry, eviction or the end of the process that holds them. Account and usage metadata may be retained for service operation, security, billing and legal obligations. Training datasets and checkpoints will have separate data-handling terms when training opens.

The copyright notice on this website applies to material in which arnict, LLC holds rights. Third-party materials, models and software remain subject to their respective licences. The notice does not claim ownership of content you submit or outputs you receive, or override permissions granted by an applicable licence.

Model availability, capabilities, limits, rates and performance may change. No uptime target, service credit or support-response commitment applies unless set out in a separate agreement. Check the catalog, documentation and service status for current information.

We may update these terms as the service evolves. Material changes will be communicated through the website or account email where appropriate. Questions can be sent to support@arnict.com.